Guardianship Certification

Frequently Asked Questions 

Certification

    • Satisfy the requirements of Sections 3.0 and 7.2 of the JBCC Rules;
    • Be at least 21 years of age;
    • Be a high school graduate or possess the GED equivalent;
    • Have two years of relevant work experience related to guardianship or these education/training requirements:
      a) have at least a bachelor's degree in a field relevant to guardianship, or
      b) completion of a Commission approved course curriculum or training specifically related guardianship
    • Successfully pass a Commission approved exam, after no more than 4 attempts; and
      Meet all attestation requirements established in sction 7.2 (b) (6-7) of the JBCC Rules.

Continuing Education

  1. Certified guardians and provisionally certified guardians must complete twelve hours of continuing education during each two-year certification period. The twelve hours of continuing education must include two hours of ethics and one hour of legislative update.

  2. You can search for approved CE courses via our online certification and licensing system. For information on our system, please refer to the home page of our website in the section titled “New Online Certification and Licensing System”. Please refer to the “Guide to Using the Online System” for step-by-step instructions on how to search for approved CE courses.

    If a course you want to take is not on the list, you must apply for course approval. Your application will be reviewed to determine if, based on the JBCC Rules, the course will be approved and, if so, for how many hours. Information on the course approval process is located on the Continuing Education page of our website.

Criminal Histories

  1. If there is an incident in your past that you are concerned may cause a problem with your becoming a Texas certified guardian, and you are planning to take the certification exam, you may first request a criminal history evaluation letter from the JBCC. Under section 3.5 of the JBCC Rules, you may request a criminal history evaluation letter by a written request in which you state the basis for your potential ineligibility. The Commission will notify you in writing of its determination. If you wish to sit for the exam before a determination has been made you may do so, with the understanding that even if you pass the exam a certification will not be issued until the Commission makes a determination on your eligibility status, and that a refund of the exam/application fees will not be issued. Also, if you take the exam and the Commission then determines you are not eligible, you will not receive a refund of the application and exam fees.

Complaints

  1. If you would like to file a complaint against a guardian, please refer to the Complaints page of our website for instructions on how to file the complaint, to download the complaint form, and additional information such as how the complaint process works. 

Renewals

    • Obtain twelve (12) hours of approved CE, including 2 hours in ethics and 1 hour in legislative update.
    • Complete the Application for Renewal located on the Forms page of our website. If you cannot access the form online, you must submit a written request to the Commission to have it sent to you. Requests may be submitted to (Fax) 512-463-1117, (Email)guardians@txcourts.gov, or to our general correspondence address of PO Box 12066, Austin, TX 78711-2066. Form requests are not accepted by phone.
    • Pay the certification fee. Please see the Fees section of this page for information on amounts due, acceptable forms of payment, etc. The appropriate fee must accompany the application for certification and copies of your CE documentation.
    • Submit paperwork according to timelines established in section 7.5 (a) of the JBCC Rules,
    • Pass a criminal history background check with DPS and the FBI. An updated criminal history report is required. (See Criminal History section of this page for more details).
  1. If you wish to avoid any lapse in certification during the renewal process, you should submit a completed application no later than 45 days before the expiration date. However, this provision does not guarantee that a timely filed renewal application will be approved prior to expiration of an existing certification, and it is your responsibility to ensure that your certification remains in effect. Do not wait until the day before your certification expires to submit your renewal application.

Standards of Practice

  1. A guardian must make a reasonable, good-faith effort to communicate with the people under the guardian’s care. The guardian must do so in the native language or preferred mode of communication of a person under her or his care and in a manner which is accessible to them.  If you are unaware or unsure of a person’s native language or preferred mode of communication, it may be helpful to talk to family, friends or prior care-givers and seek other information until you get to know your ward’s preferences. Different people have different levels of capacity to comprehend the information given to them. Guardians must determine what is best for each person under the guardian’s care on a case-by-case basis. 

Miscellaneous

  1. You can search for licensees via our online certification and licensing system. For information on our system, please refer to the home page of our website in the section titled “New Online Certification and Licensing System”. Please refer to the “Guide to Using the Online System” for step-by-step instructions on how to search for licensees.

  2. You can track your status and confirm receipt using the online certification and licensing system on our home page, or by submitting items using a method that will allow for confirmation on your end.

  3. You must notify us in writing within 30 days of the change.  You can apply by mail or via our online licensing and certification system. To apply online, please go to the online certification and licensing system on our home page. To apply by mail submit the Change of Name and/or Address Form located on the Forms page of our website.

  4. You can apply for a name change by mail or via our online licensing and certification system. To apply online, please go to the online certification and licensing system on our home page. To apply by mail submit the Change of Name and/or Address Form located on the Forms page of our website. Additionally supporting documentation will be required (e.g., copy of marriage certificate, divorce decree, or court order).