Process Server Certification

Continuing Education & Orientation 

 

To search our list of approved continuing education courses, please go to the online certification and licensing system on our home page

Inquiries Regarding Paperwork

Applications are processed as soon as possible, in the order of which they are received. Due to the volume of applications received, processing times can vary; therefore, we are unable to provide more specific timeframes.

Applicants must confirm receipt of their applications, the status of their applications, and their applications progress by referring to the View Pending Online Applications page of their online profiles. From this page, they can verify the following information 24/7:

  1. Confirm receipt of documents uploaded to their application by looking at the number reflect next to the Document(s) link.
    • If it shows (0), the document was not uploaded (i.e., it was not received).
    • If it shows (1), or any number other than 0, the document was uploaded (i.e., it has been received).
  2. Check their applications status.
    • By hovering their mouse over the status, they'll also be able to see descriptive text that explains what the status means.
  3. Check the progress of their applications status by clicking the View Details link.
    • This will show them which items on their application's checklist have been completed, and which are still pending.

Applicants are also sent automated email confirmations of successful application submission, and when applications are approved.

Inquiries for application status checks or receipt confirmation will not be replied to unless determined by staff that there’s been a delay in processing your application, and you have not received prior notification. We receive many of these inquiries and each email takes time to research and respond to which delays the processing of applications. Thank you for your understanding.

Continuing Education Requirements

To renew a certification, a process server must complete 8 hours of approved continuing education, inclusive of 2 hours in ethics, during their 2-year certification period.

Process Servers can carry forward up to 4 hours of eligible CE towards their next renewal.

  • To clarify, this means, if you reported12 hours of approved CE for your 2022 renewal, a maximum of 4 hours of non-ethics CE can be used towards your 2024 renewal. You must select the course and upload the certificate again so that it is attached to your 2024 online renewal application though.

We are accepting applications for approval of continuing education from both course providers and certified process servers. A course outline must be submitted with each request for approval as well as copies of the speaker bios. Course outlines should only be a few pages, at most. The course outline must contain the following information:

a. Describe course content (i.e., detailed description of each session of the program)
b. Indicate the time allotted to each segment (i.e., the start and end time of each session of the program in quarter hours for in-person courses or listing each session duration using quarter hour increments for online courses). See examples below:

    • In-person course example: 8:00-8:15, 9:45-11:30, etc.
    • Online course example: .25 hrs., .50 hrs., .75, hrs., 1.0 hrs., 2.5 hrs., etc.

c. The date and location of the course (i.e., city/state for in-person courses, or website for online courses)

    • For online courses offered on-demand, the dates offered are limited to a maximum of a 1-year window. If you wish to offer the course again, you must reapply. You will be assigned a new program number.
    • For courses offered on specific dates, CE approval would only be for the dates offered, not to exceed 1-year. If you wish to offer the course again, you must reapply. You will be assigned a new program number.

d. Any sessions in ethics must be identified on the outline as well.

When submitting CE applications online, enter data in the "Course Location" field, as follows:
a. For in-person courses: enter just the city/cities (for TX courses), or city/cities and state (for non-TX courses), or
b. For online courses: enter the website address where the course is offered. 
c. Skip the City, State and Zip fields.
Entering the location this way helps to ensure it is displayed properly for those searching our system to see what is available in their area(s). 

For Course Type, please select Seminar, Online, or Other.

The following information must be included on your certificates of completion:

    1. The JBCC assigned program number.
    2. The name of the course provider.
    3. The title of the course.
    4. The date the attendee completed the course.
    5. The number of hours completed by the attendee.
    6. The list of sessions completed by the attendee.
    7. The signature of the course provider.

Approved courses can be found in our online licensing system. A course must be JBCC approved before a certified process server can claim the hours for renewal purposes.

Please refer to section 4.0 and Rule 8.5 of the JBCC Rules for additional details on this requirement.

Applying for Continuing Education Course Approval

To apply for approval of a continuing education course, you must submit a request for CE approval electronically, by way of our online certification and licensing system located on our home page. 

  • Please refer to the pdf Guide to Using the Online System, as well as the pdf renewal slideshow for how to apply for course approval online, on our home page for instructions on the online application process.
  • Certified Process Servers: If the course is already approved (i.e., it already has a JBCC program number that starts with PSC shown on the certificate), you do not have to apply for CE approval. 
  • Per section 4.3 of the JBCC Rules, a regulated person may request approval prior to the date the course is offered but no later than 30 days before the expiration of their certification, license, or registration.
  • CE Course Providers: online courses and in-person courses must be applied for separately. If you have a course you offered in-person and wish to offer all (or part of) it online, you must submit the required course approval form. Each course will be assigned its own program number.
  • If you are a certified process and you wish to provide a CE course to other certified process servers, you must create a profile as a course provider and submit the application from there and submit the form for a course provider.
    • You cannot use the CE Approval Request link on your process server certification profile page. 
  • Applications will be reviewed to determine compliance with Commission's rules.
    • Applicants will be notified of the determination via automated email.
    • Please check your inbox (and spam folder) for the email.

Pre-Certification Orientation Course Requirements for Providers

All orientation courses must be approved by the JBCC to be eligible to meet the pre-licensing orientation course requirement.

  • The course must be at least 7 hours in length.
  • The course must also follow the standardized curriculum located on the Rules and Resources page of our website.
  • Approved orientation courses will be assigned a JBCC program number. 

The following information must be included the certificates of completion issued to attendees:

  1. The JBCC assigned program number.
  2. The name of the course provider.
  3. The title of the course.
  4. The date the attendee completed the course.
  5. The number of hours completed by the attendee.
  6. The signature of the course provider.

Applicants for approval of an orientation course must meet the requirements of Rule 4.3 (b)(1) of the JBCC Rules.

Applying for Orientation Course Approval

Pre-Certification Orientation Approval Form (NEW)

Orientation courses cannot be used for renewal purposes, they can only be used for initial certification purposes.

To apply for approval of an orientation course, you must submit the Pre-Certification Orientation Approval Form along with the appropriate documentation (i.e., course outline and speaker bios) to the address indicated on the form.

  • Orientation course approval forms cannot be submitted via the online certification and licensing system. 
  • Applications will be reviewed to determine compliance with Commission's rules.
  • Applicants will be notified of the determination via email.

Course outlines should only be a few pages, at most. The course outline must contain the following information:

a. Describe course content (i.e., detailed description of each session of the program)
b. Indicate the time allotted to each segment (i.e., the start and end time of each session of the program in quarter hours for in-person courses or listing each session duration using quarter hour increments for online courses). See examples below:

    • In-person course example: 8:00-8:15, 9:45-11:30, etc.
    • Online course example: .25 hrs., .50 hrs., .75, hrs., 1.0 hrs., 2.5 hrs., etc.

c. The date and location of the course (i.e., city/state for in-person courses, or website for online courses)
d. Any sessions in ethics must be identified on the outline as well.

Online Continuing Education and Orientation Courses

CE courses cannot be used for orientation purposes, they can only be used for renewal purposes. 

When applying for approval of a course being offered online, you must include the following information on your course approval form:

  • How you will track the time of each attendee to ensure credit for time actual participation time, and
  • How you will confirm the identity of the individual who signed up and the individual taking the course are the same.

Options for Verifying Identification of Online Course Attendees:

  1. Two-factor Authentication,
  2. Proctored courses (live proctor or remote proctor), or
  3. Photo identification required at sign up and at start of course.

Course Hour Calculations

Course hours are to be calculated and reported in quarter hour increments. 

For example:

.25= 15 min., .50=30 min., .75=45 min., and 1 or 1.0=1 hr.

Updated: 05/22/2024