Guardianship Certification
- JBCC Online System
- Online System Resources
- Online System FAQ's
- Annual Reporting (Moved to Compliance page)
- Disciplinary Actions Log
Our licensing team is unable to accommodate walk-in customers. If you need assistance, please contact the licensing specialist for your profession. Our contact information is at the bottom of this page. If we are unable to resolve matters by email, please feel free to request an appointment by phone, or a virtual call with staff via Zoom for further assistance.
To search for Certified Guardians, you must click on the red button below titled "Access the JBCC Certification, Registration Licensing System"
For information on applying for guardianship registration, requirements to register, training, and etc., please refer to the Register a Guardianship page of our website.
New JBCC rules are now in effect. These rules are located on the rules and resources page of our website.
Contacting the Guardianship Certification Department
-
The following tips can help staff to clearly ascertain the situation so they may better assist you.
- Include your first and last name so we know with whom we’re corresponding.
- Include a subject line that clearly identifies what the email is regarding. For example: Registration Transaction #123145 Inquiry.
- Provide details regarding the matter for which you need assistance.
- If your inquiry pertains to an application you submitted, include the transaction number and the date you submitted the application.
- If you must attach documents, for security purposes, name them in a way that clearly identifies what it is. For example, Application Document for Jane Doe. Do not submit documents by way of external links such as to a cloud like Adobe, One Drive, etc.
Please email the licensing specialist if:
- your profile information is incorrect, and you are unable to correct yourself.
- you need assistance using the online system, and our Online System Resources do not resolve your issue.
If we are unable to resolve matters by email, our licensing specialist can schedule an appointment with you via phone or zoom for further assistance.
The following tips can help staff to clearly determine what assistance is needed so they can better assist you.
- Include your first and last name so we know with whom we’re corresponding.
- Include a callback number, as well as an email address (if you have one).
- Provide a detailed message regarding the matter for which you need assistance.
- If your inquiry pertains to an application you submitted, include the transaction number and the date you submitted the application.
JBCC Online Certification, Registration & Licensing System
Important:
If you get a message saying your data already exists in the online system, do not create another profile. If you do not recall your login credentials, please do one of the following:
-
- Click the "Forgot Login/Password" link and follow the instructions accordingly, or
- Contact us at guardians@txcourts.gov so a licensing specialist can assist you.
Access the JBCC Certification, Registration & Licensing System
Online System Resources
The Judicial Branch Certification Commission (JBCC) has a new online certification and licensing system. The new system allows users to:
- apply and pay for new certifications, registrations, or licenses,
- renew existing certifications, registrations, or licenses,
- update contact information,
- see a list of approved CE courses (click on column titles to sort from ascending to descending),
- apply for CE approval (licensees and providers)
- check the status of applications by referring to the view pending applications page of your online profile,
- confirm receipt of applications by referring to the view pending applications page of your online profile,
- apply for the guardianship certification exam,
- print payment receipts, and
- search for individuals or entities that are certified, licensed, or registered with the JBCC.
- If the information you seek cannot be found on our website, please refer to the Request for Records page of our website.
When submitting items associated with fees, you will be charged a transaction fee based on the amount of the fee that is due.
Course Providers and licensees must have a user profile to use the online system, members of the public do not need a user profile. Current applicants, expired applicants wishing to become re-certified, and those currently certified and registered must use the activation code issued to them by the JBCC in order to create a profile. Activation codes will only be issued to the contact information currently on file. Activation codes will not be issued by phone. New (i.e., first-time) applicants can create a profile without an activation code.
Tips for Using the Online Certification, Registration & Licensing System
- When creating your online account/profile, do not use the First Time Applicant process if you have already applied with us or are already certified, licensed, or registered with us. The First Time Applicant process is only for new applicants.
(Note: those who have already applied with us or are already certified, licensed, or registered with us must use the ‘Existing Certification’ process which requires an activation code. If you have not received your code from us, send an email to guardians@txcourts.gov to receive your code. For security purposes, codes will not be provided by phone.)
- Mobile and Apple devices may not be compatible for using our online system.
- Naming Files to be Uploaded. Please ensure to name scanned files in a manner that clearly identifies the item being uploaded. For example, if uploading a fingerprint receipt, a good name would be “FP Receipt”, or “FP Receipt for Jane Doe”. A bad name would be “JBCC”, “123456789.jpg”.