Guardianship Programs

Our licensing team is unable to accommodate walk-in customers. If you need assistance please contact the licensing specialist for your profession. Our contact information is at the bottom of this page. If we are unable to resolve matters by email, please feel free to request an appointment by phone, or a virtual call with staff via Zoom for further assistance.

New JBCC rules are now in effect. These rules are located on the rules page of our website. 

Please read section 7.8 of the JBCC Rules for additional information about Guardianship Program Registration.

Tips for Contacting the JBCC

Contact by Email:

The following tips can help staff to clearly determine what assistance is needed so they can better assist you and can also help to prevent your correspondence from being tagged as suspicious and being quarantined before we can see it.

  • Include your first and last name so we know with whom we’re corresponding.
  • Include a subject that briefly indicates what the email pertains to. Please do not leave the subject line blank. For example, good subjects would be “Renewal help for Jane Doe”, or “Certification Inquiry for John Doe”, and bad subjects would be “Help”, “Call Me”.
  • Provide details regarding the matter for which you need assistance.
  • If your inquiry pertains to an application you submitted, include the transaction number and the date you submitted the application.
  • If you must attach any documents, please ensure to name them in a way which clearly identifies the document. For example, good names would be “Complaint form”, “Contact Update for Jane Doe”, “Screenshot”, etc. Bad names would be “JBCC”, “123456789”, “abcdefg”, “document”, etc.
    • Note: CE documentation must be uploaded to your online application.
    • Fingerprint receipts must be uploaded to your online application.
    • Documentation for CE approval forms must be uploaded to your online application.

Contact by Phone:

The following tips can help staff to clearly determine what assistance is needed so they can better assist you.

  • Include your first and last name so we know with whom we’re corresponding.
  • Provide a detailed message regarding the matter for which you need assistance.
  • If your inquiry pertains to an application you submitted, include the transaction number and the date you submitted the application.

Thank you, in advance, for your understanding and cooperation.

Inquiries Regarding Paperwork

Applications are processed as soon as possible, in the order of which they are received. Due to the volume of applications received, processing times can vary; therefore, we are unable to provide more specific timeframes.

Applicants must confirm receipt of their applications, and the status of their applications, by referring to the View Pending Applications page of their online profiles. All applicants are sent automated email confirmations of successful application submission, and when applications are approved. Inquiries for application status checks or receipt confirmation will not be replied to unless determined by staff that there’s been a delay in processing your application, and you have not received prior notification. We receive many of these inquiries and each email takes time to research and respond to which delays the processing of applications. Thank you for your understanding.

To search for Registered Guardianship Programs, you must click on the red button below titled "Access the JBCC Certification, Registration Licensing System"

Access the JBCC Certification, Registration Licensing System

The Judicial Branch Certification Commission (JBCC) has an online certification and licensing system. The system allows users to:

  • apply and pay for new certifications, registrations, or licenses,
  • renew existing certifications, registrations, or licenses,
  • update contact information,
  • check the status of applications,
  • confirm receipt of applications,
  • search for individuals or entities that are certified, licensed, or registered with the JBCC,
    • If the information you seek cannot be found on our website, please refer to the Request for Records page of our website.
  • print payment receipts, and
  • download an excel list of those certified, licensed, or registered with the JBCC.

When submitting items associated with fees, you will be charged a transaction fee based on the amount of the fee that is due.  

TIPS FOR USING THE ONLINE CERTIFICATION, REGISTRATION & LICENSING SYSTEM

  • Mobile and Apple devices may not be compatible for using our online system.
  • If you see incorrect information on your account/profile and you are unable to correct yourself, please send an email to guardians@txcourts.gov to request an update by staff.
  • If you need assistance using the online system and cannot find the guidance you need in the pdf Guide to Using the Online System, or the pdf renewal slide show, on our website, please send an email to the licensing specialist at guardians@txcourts.gov and they will assist you. 
  • If we are unable to resolve matters by email, please feel free to request an appointment by phone with the licensing specialist for further assistance. 
  • Naming Files to be Uploaded. Please ensure to name scanned files in a manner that clearly identifies the item being uploaded. For example, uploading your program's report, a good name would be “Program Report”, or “Report for Jane Doe Program”. A bad name would be “JBCC”, “123456789.jpg”. 

Initial Guardianship Program Registration

  1. The Program Director must create and submit the program’s registration. 
  2. Pay required fee.
  3. Submit the Application for Guardianship Program. You must apply online. 
  4. Submit documentation for the items below regarding section 7.8 (b) (1-8) of the JBCC rules:
    (Important Note: documentation must be uploaded to applications as one complete file. For example, scan and upload all documents as one complete pdf file instead of as multiple attachments.)
    1. the name and certification number of each certified guardian employed by,
      volunteering with, or under contract with the guardianship program;
    2. the name, address, telephone number, and email address of each employee,
      volunteer, or contractor who is to provide guardianship services on behalf of the
      guardianship program;
    3. the number of wards served by the guardianship program;
    4. the organizational chart or other description of the role and responsibility of each
      person in the guardianship program;
    5. the name and certification number of each certified guardian who supervises or
      directly provides guardianship services to wards or other incapacitated persons on
      behalf of the guardianship program;
    6. the number of provisionally certified guardians and other personnel each certified
      guardian supervises;
    7. any sanction imposed by a court in Texas or another jurisdiction arising from any
      probate matter and any disciplinary history with a regulatory agency in another
      jurisdiction for each certified guardian and provisionally certified guardian who
      would render services on behalf of the program; and
    8. for each certified guardian, the name, cause number, and county of each ward or
      other person who receives guardianship services under the supervision of the
      certified guardian.

Once Registered with the JBCC, programs can register multiple guardianships using the program's profile.

Renewal of Guardianship Program Registrations

To renew your guardianship program, you must:

  1. Pay required fee.
  2. Submit the renewal application online.
  3. Submit current documentation for the items below regarding section 7.8 (b) (1-8) of the JBCC rules:
    (Important Note: documentation must be uploaded to applications as one complete file. For example, scan and upload all documents as one complete pdf file instead of as multiple attachments.)
  • Per sections 152.2015 of the Government Code, 3.2 (a) and 3.14 of the JBCC Rules be advised that you cannot perform work requiring a certification, registration, or a license if it has expired. You are considered renewed when your application is processed (i.e., approved), not when it is received. We strongly recommend that you submit your renewal application, all required documentation, and all applicable fees at least 30 days prior to your expiration date. 

JBCC Staff will notify you if there are insufficiencies with your renewal.  You are not considered renewed until your application has been processed. Once your paperwork is processed, an automated email will be sent to the address on file. You can track your status online. Providing services without a valid certification or registration is a violation of the rules and may result in disciplinary actions.  

Expiration

Your registration expires every second anniversary of its issuance. Each guardianship program must renew the registration on or before its expiration in order to continue to offer or render guardianship services.   

Fees

All fees are non-refundable.

Registration of Guardianship program: ($200.00) 

Timely Renewal: ($200.00)

Expired 90 days or less: ($300.00)

Expired 91 days to 1 year: ($400.00)

Acceptable forms of payment: Credit Card

 

Updated: 09/23/2021